05 Sep Rios Tropicales Lodge Wins TripAdvisor Certificate of Excellence
By Shannon Farley
The Rios Tropicales Lodge has been awarded the 2018 TripAdvisor Certificate of Excellence, for yet another consecutive year.
The multiple award-winning Costa Rica ecolodge on the Pacuare River is also a member of the TripAdvisor Hall of Fame, reserved for businesses that have been awarded the Certificate of Excellence for at least five years in a row.
“We are thrilled to receive this prestigious award from TripAdvisor based on our guests’ reviews,” said Rafael Gallo, CEO of Rios Tropicales. “On behalf of all of our personnel, we’d like to thank all of our guests who took the time to share their experience and comments about our Rios Tropicales Lodge on TripAdvisor. We are honored to receive this enormous vote of confidence from the people who matter most, our fellow travelers.”
Now in its eighth year, the TripAdvisor Certificate of Excellence celebrates businesses that have continually delivered a quality customer experience and earned outstanding traveler reviews over the past year.
The Rios Tropicales Lodge is No. 1 in specialty lodging on the Pacuare River in Costa Rica, according to feedback earned on the world’s largest travel site. The lodge holds a 5.0 rating – the highest possible – with 96% of 168 traveler reviews being “Excellent” and “Very Good.”
Rios Tropicales Lodge brings guests into the heart of the Costa Rica rainforest on whitewater rafting expeditions on the renowned Pacuare River. The ecolodge has been given National Geographic’s Geotourism Award, and adheres to ecologically sustainable principles in its operations.
A traveler who visited Rios Tropicales Lodge earlier in 2018 wrote on TripAdvisor: “We started our 10-day Costa Rica vacation with a raft trip on the Pacuare River with Rios Tropicales, and a two-night stay at their Eco Lodge. I almost wish we had ended our vacation this way because it was by far the highlight of our trip. Our rafting guide … and all the employees were so amazing and caring. They probably meet hundreds of travelers each year, but we felt that we were the most important guests …. The grounds of the Eco Lodge are stunning, with beautiful flowers and landscaping. The roar of the river accompanies you everywhere. The rooms are very comfortable, and … the whitewater was thrilling to say the least.”
In addition, Rios Tropicales also enjoys TripAdvisor’s Certificate of Excellence status and highest 5.0 rating for its eco-adventure company. A vanguard in adventures and conservation in Costa Rica for 34 years, Rios Tropicales operates multiple adventure trips all over Costa Rica: whitewater rafting and multisport activities that feature kayaking, canoeing, hiking, mountain biking and cycling, family adventures, cultural encounters with indigenous communities, nature and wildlife tours, and sustainable community activities.
Rios Tropicales operates on ecotourism sustainability principles that benefit employees, local communities, indigenous peoples, tourists, and the environment. They uphold the company purpose of: “We design authentic experiences that inspire a positive impact on the environment.” They are a completely carbon neutral tourism operator and are committed to professionalism, safety, high-quality, extraordinary service and environmental conservation.